What additional monthly fees are there?

Wire 3 rates are exactly as advertised, no additional fees or taxes, just one flat rate. If you want to send us a tip though we do accept Venmo.

What is Early Adopter pricing?

Wire 3 offers our best rate to those who are willing to jump in and support us from the beginning. During the months leading up to our first install in your neighborhood, and for 90 days afterwards, you can get our fastest speed for our lowest rate. While we will have the occasional promotion here and there, you will never beat the rate we offer to those who trust us first.

Are there any discounts?

Aren’t our rates discounted enough? No? Ok, here’s what we’ll do then, bring a friend and get a free month when they install. How does that sound? Find out more [link to more details]

What if my Wi-Fi doesn’t work in part of my house?

Luckily for you, we have whole-home Wi-Fi support.

How does fiber get into my home?

In order to provide you the fastest speeds without the same limitations that other companies run into, it is necessary for us to run the fiber all the way into your home (instead of trying to use the existing copper wire). Our installers will review the best entry point with you before doing any work to make sure that you are comfortable with where and how the fiber enters your home.

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Questions? Reach out to our team using using one of the methods below. And, don’t worry, we’ll never sell your contact information and will only contact you with company information or updates about our network in your area.

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Fill out the form below to email our customer support team. A member of our team will review your inquiry and follow up. For immediate assistance, please call (386) 777-8835.

Actual internet and Wi-Fi speeds are not guaranteed and may vary based on factors such as hardware and software limitations, latency, packet loss, etc.
Wire 3 internet service is available for connection 99.9% of the time, excluding customer power outages. Limited time offer. Service not available in all areas.

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Technical Support

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