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Sales lady keeps harassing my family. I have no trespassing signs to not deal with these people and she keeps ignoring it. Well now the cops are involved. Tell your sales people to stay off private property.
Dug up yard and never put down sod. Now they have salesman out knocking on doors in HOA that has signs no solicitation.
Superior experience. From the time of sign up, to installation, and now daily service and support, Wire3 has exceeded our expectations. They know of an outage the same time we do and immediately communicates with us before we have to call. Services are restored quickly. I work from home, and this is super important to me. Contact support with any question or concern and you hear back immediately. Highly recommend.
Writing this from cellular data because my Internet has been out for over an hour now...which isn't the primary issue. The primary issue is I called wire3 to report it and I have not heard anything back. No email, no ticket creation, no call...
Outage in our home power plug needed to be upgraded. Had tech out in 30 min of us calling.
I've had the pleasure of working with Marshall a couple different times when tech issues pop up in Edgewater, FL. Both times he has stayed the course until finding the issue and fixing it. It was HOT in my garage but he stayed until the job was done. The internet speeds are excellent, customer service is responsive (quick turn around times), and the company shows customers a lot of love. They care. They really care. I can't explain how lucky I feel thanks for customer service and technicians like Marshall. Give that man a raise and his own parking spot!
The installation went well, and the service has been game changing for the church! We can upload our Sunday Service in less than a minute now, something that took 10 minutes before.
I had a fantastic experience with my direct sales representative, Derek. He was knowledgeable, friendly, and made the process of getting amazing fiber internet smooth and hassle-free. Derek took the time to answer all my questions and ensured I got the best plan for my needs. Highly recommend his service! Good riddance spectrum
Wire3 is an awesome deal. You get new and very effective hardware, an Android (not sure about iOS) app (eero) which makes network management easy and you get terrific speeds at a very good price. But the "killer feature" of Wire3 is that they understood how much people hate calling and spending hours listening to music (at best) and commercials (at worst). In fact, you get a human being within seconds! And the competence of the people in technical support is nothing short of superb! None of that corporate nonsense (have you rebooted? have you pressed the "on" button? is your power on? you did something wrong! etc.). They are very good technically (I used to be in IT) and very friendly, never condescending. I think that at least in my county they will bankrupt Spectrum and the rest of them. Let's just hope they keep up their superb customer service (when most others let is slide down the drain). I highly recommend Wire3 without any reservations. They are without doubt the best, at least for the time being!
Wire 3’s product and customer service have exceeded all expectations I could ever have.
Service reliability is excellent, never had any issues. Excellent upload and download speed .Price is very good - (half the price than what I was paying with Spectrum, and about double the upload and download speed)I am very happy I switched to Wire 3.Customer service is very good also.
Wire3 fiber optic SPEED IS 3 TIMES FASTER THAN CABLE! Great service Installation great!
Me and my family are very happy with wire 3 internet we have multiple devices linked to the internet and there's no lag there's no delay we're very happy
